Moving to a new country may come with many exciting opportunities, but it also means learning how to navigate a different financial system. Understanding how to keep your personal information and finances secure is a step you may wish to take upon arrival here.
This article can help you recognize common types of financial fraud and share simple ways to protect yourself as you build your new life in Canada.
What is financial fraud?
Financial fraud occurs when someone deceives you in order to access your money or financial information. It can take many forms, but at its core, it relies on taking advantage of a person’s trust. As a newcomer to Canada, you may be unfamiliar with certain scams or financial practices, making it easier for fraudsters to target you. Knowing what to watch for may help you protect yourself from these types of risks as you settle into your new home.
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What types of fraud occur in Canada? Here are some of the “scams” newcomers may face:
- Rental Scams[1] – Finding a place to live may be a top priority when you arrive in Canada, but you should be cautious of fake rental listings. Scammers may advertise properties they don’t own, claiming to be unavailable for in-person viewings. The pictures posted online may not match the property or may appear to be from multiple different properties. They often ask for a deposit or first month’s rent upfront and disappear once they receive the money.
- Phone Scams[2] – Unfamiliarity with how Canadian government agencies operate may make phone scams harder to spot. Fraudsters may pose as representatives from the Canada Revenue Agency (CRA) or other official organizations, demanding supposed debt. Some may even use threats to pressure you into acting quickly.
- Immigration Consultant Scams[3] – If you need help with your immigration process, choosing a trustworthy consultant is important. Some fraudulent consultants take payment but fail to provide promised services, such as job offers or citizenship paperwork. Before hiring anyone, research their credentials and check official Canadian registries to confirm they are legitimate.
Helpful tips to help safeguard your personal and financial information:
- Be mindful when shopping online[4] – Before making a purchase, take a moment to review the website’s reputation, customer feedback, and refund policies. This may help you avoid unreliable sellers.
- Think before you share personal details[5] – Be selective about sharing sensitive information such as your birthdate, phone number, or address, especially with people or businesses you don’t know well.
- Pause before acting on urgent requests – Scammers often pressure people to make quick decisions. If something feels rushed, take a step back, consult someone you trust, and do a little research before proceeding.
- Be cautious with emails and links[6] – If you receive an unexpected email from an unknown sender, avoid opening attachments or clicking links, as they may lead to harmful sites. Scammers often impersonate reputable businesses to disguise their emails.
- Keep passwords private[7] – Use strong, unique passwords, and avoid sharing them with anyone. Also, avoid entering passwords on public or shared devices.
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Steps to Take if You Suspect Fraud:
If you think you may have been affected by fraud, acting quickly may help limit any impact. Here are some steps to consider:
- Notify your bank or credit card provider[8] – If your account or card details have been compromised, reach out to your financial institution as soon as possible, contacting the number listed at the back of your access card. They may help secure your account, issue a new card, and monitor for any suspicious activity.
- Report the fraud[9] – Contact your local police and the Canadian Anti-Fraud Centre, which gathers information on scams and fraud cases. They may offer guidance on what to do next and also prevent others from becoming a victim.
What TD Bank Will Not Ask You:
Knowing what financial institutions like TD Bank will not ask may help you recognize potential fraud. TD Bank will never:
- Call you to request personal information over the phone
- Ask for remote access to your computer
- Instruct you to transfer money as part of an investigation
- Tell you to purchase gift cards
- Encourage dishonesty in any way or to keep a secret
- Rush you in to doing something
If you need assistance or suspect fraud on your TD account, don’t hesitate to reach out for support. Visit us here to learn more.
Staying informed and cautious may help you protect your finances and personal information. If something doesn’t feel right, take a moment to pause, ask questions, and reach out for support when needed.
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Why Choose TD?
150 years helping Canadians:
TD has a proud history of delivering financial solutions to Canadians for more than 150 years. TD also brings a century of experience helping newcomers navigate the unique challenges of the Canadian banking system.
With over a thousand branches, a reputation for excellence in financial services, and the ability to also serve you in more than 80 different languages, TD has become one of the largest and most trusted banks in Canada, now serving 16 million Canadians.
TD offers online support and resources of interest to newcomers on topics such as banking basics, moving to Canada, credit score essentials, and more. TD is open longer hours for your convenience and has thousands of ATMs across Canada to help you take care of your everyday banking needs quickly and easily.
Ready to Bank?
Learn more about TD New to Canada Banking Package today. Book an appointment to talk with a TD Personal Banking Associate about the TD New to Canada Banking Package. You can book online right away, or visit the TD website to learn more.
Legal Disclaimer:
Information provided by TD Bank Group and other sources in this article is believed to be accurate and reliable when placed on this site, but we cannot guarantee it is accurate or complete or current at all times. Information in this article is for informational purposes only and is not intended to provide financial, legal, accounting, or tax advice and should not be relied upon in that regard. This information is not to be construed as a solicitation to buy. Products and services of the TD Bank Group are only offered in jurisdictions where they may be lawfully offered for sale. All products and services are subject to the terms of the applicable agreement. The information in this article is subject to change without notice.
TD Bank Group (“TD”) means The Toronto-Dominion Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance, and other products or services.
TD Direct Investing is a division of TD Waterhouse Canada Inc., a subsidiary of The Toronto-Dominion Bank.
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[1] Competition Bureau Canada, ‘Rental Scam: No Room for Error’, Government of Canada, Ottawa, Competition Bureau Canada, 2018, [Online]. Available: https://www.canada.ca/en/competition-bureau/news/2018/08/rental-scam-no-room-for-error.html. (Accessed 14 February 2025)
[2] Canada Revenue Agency, ‘Fraud and Scams’, Government of Canada, Ottawa, Canada Revenue Agency, [Online]. Available: https://www.canada.ca/en/revenue-agency/campaigns/fraud-scams.html. (Accessed 14 February 2025).
[3] Immigration, Refugees and Citizenship Canada, ‘Protecting Yourself Against Fraud’, Government of Canada, Ottawa, Immigration, Refugees and Citizenship Canada, [Online]. Available: https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/pub/fraud-english.pdf. (Accessed 14 February 2025).
[4] Competition Bureau Canada, ‘The Little Black Book of Scams’, Government of Canada, Ottawa, Competition Bureau Canada, [Online]. Available: https://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/04158.html. (Accessed 14 February 2025).
[5] Office of the Privacy Commissioner of Canada, ‘Identity Theft: A Guide for Consumers’, Government of Canada, Ottawa, Office of the Privacy Commissioner of Canada, [Online]. Available: https://www.priv.gc.ca/en/privacy-topics/identities/identity-theft/guide_idt/. (Accessed 14 February 2025).
[6] TD Bank Group, ‘Types of Fraud and Scams’, TD Bank, Toronto, TD Bank Group, [Online]. Available: https://www.td.com/ca/en/about-td/privacy-and-security/how-you-can-protect-yourself/protect-yourself/types-of-fraud-and-scams. (Accessed 14 February 2025).
[7] TD Bank Group,‘Online Protection’, TD Bank, Toronto, TD Bank Group, [Online]. Available: https://www.td.com/ca/en/about-td/privacy-and-security/how-you-can-protect-yourself/protect-yourself/online-protection. (Accessed 14 February 2025).
[8] TD Bank Group, ‘How to Report Online Fraud’, TD Bank, Toronto, TD Bank Group, [Online]. Available: https://www.td.com/ca/en/about-td/privacy-and-security/how-you-can-protect-yourself/protect-yourself/report-online-fraud. (Accessed 14 February 2025).
[9] Canadian Anti-Fraud Centre, ‘Report Fraud’, Government of Canada, Ottawa, Canadian Anti-Fraud Centre, [Online]. Available: https://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm. (Accessed 14 February 2025)