How the Canadian government support newcomers with Canada Connects

Asheesh Moosapeta
Published: November 20, 2024

The Canadian federal government has invested in programs to help newcomers settle and thrive in Canada.

Eligible newcomers can take advantage of Canada Connects—a service that provides them with a local mentor—to make their transition to life in Canada quicker and easier.

Moving to Canada? Sign up for our special newsletter!

What is Canada Connects?

Canada Connects is a program run jointly by Immigration, Refugees, and Citizenship Canada (IRCC) and local newcomer service providers across the country.

Canada Connects works to connect newcomers to Canada with a Canadian citizen or long-time community members.

The program hopes to aid newcomers to integrate more easily into their communities. Under the program, newcomers can receive guidance and support across a wide range of areas from peers in their community.

Specifically, newcomers can receive assistance with

  • Connecting with peers in the community;
  • Improving their communication skills and understanding of Canadian culture; and
  • Fostering understanding between Canadians and newcomers regarding the immigrant experience.

Who is eligible to take part in Canada Connects?

Newcomers to Canada may be eligible to participate in the Canada Connects program based on their eligibility for settlement services. Settlement services help newcomers integrate and settle in Canada.

These services can take various forms, including (but not limited to):

  • Language and job-specific language training;
  • Childcare support;
  • Needs assessments;
  • Orientation services; and
  • Employment assistance.

These services are funded by the federal government, as well as provincial and municipal governments.

Settlement services have varying eligibility criteria depending on who is funding the service. For example, all settlement services funded by the federal government are only eligible to new permanent residents, and certain protected or in-between-status temporary residents.

Services that are funded by provincial or municipal governments may be open to other temporary residents (visitors, international students, and foreign workers in Canada) as well. New permanent residents are generally eligible for all settlement services, regardless of who is providing them.

Due to its funding from IRCC, Canada Connects, and the associated programs run by local settlement service providers are often restricted to:

Newcomers wondering about their eligibility for Canada Connects, and other settlement services may be best served by inquiring with the settlement service provider(s) directly.

How can newcomers participate in this program?

Eligible newcomers looking to participate in the Canada Connects program can consult immigrant-serving organizations in their community. Many of these organizations have their own web pages where newcomers can register for different services.

In addition to provincial and municipal web pages, newcomers can also find services funded by the federal government on IRCC’s webpage.

Newcomers can inquire with immigrant-serving organizations in their area about participating in the Canada Connects program, and other settlement services. Speaking directly with newcomer service providers is also an ideal way to confirm and clarify eligibility for these services.

Note that participation in the Canada Connects program can be dependent on the kind of organization one is visiting.

Once a participating organization has been found, newcomers can confirm next steps with the service provider, and enroll in the program. Eligible newcomers will be matched with a Canadian citizen, permanent resident, or long-time community member in the country.

Newcomers can enroll online, allowing them to sign up even before they arrive in Canada.

The following table provides links to relevant provincial and municipal websites, where newcomers can find immigrant-serving organizations and sign up for their services:

Provincial pageMunicipal page(s)
AlbertaCalgary, Edmonton
British ColumbiaVancouver
ManitobaWinnipeg
New BrunswickFrederickton, Moncton, Saint John
Newfoundland and LabradorSt. John’s
Northwest TerritoriesYellowknife
Nova ScotiaHalifax
OntarioToronto
Prince Edward IslandCharlottetown
SaskatchewanSaskatoon, Regina
YukonWhitehorse
Nunavut
Quebec

Moving to Canada? Sign up for our special newsletter!

Share this article
Share your voice
Did you find this article helpful?
Thank you for your feedback.
Subscribe to our newsletter
Did you find this article helpful?
Please provide a response
Thank you for your helpful feedback
Please contact us if you would like to share additional feedback, have a question, or would like Canadian immigration assistance.
  • Do you need Canadian immigration assistance? Contact the Contact Cohen Immigration Law firm by completing our form
  • Send us your feedback or your non-legal assistance questions by emailing us at media@canadavisa.com
Related articles
How the Canadian government support newcomers with Canada Connects
A multicultural group of youths sit on the steps of a building in Toronto, laughing and socializing.
International students in Canada can work 24 hours a week off-campus
A young woman walks while carrying a laptop
Live Webinar: Empowering Newcomer Success: Navigating Canada’s Job Market and Higher Education with WES Credential Evaluations
Man Watching Webinar and Taking Notes
Why skilled workers and international graduates in Quebec should consider other provincial pathways
A row of Canada's provincial and national flags blowing in the wind
Top Stories
Useful Information for Newcomers: Renting vs Buying in Canada
How the Canadian government support newcomers with Canada Connects
Your guide to Ontario’s paid days off in 2025: public holidays and long weekends
Join our free newsletter. Get Canada's top immigration stories delivered to your inbox.
Subscribe
More in Provinces
Your guide to Ontario’s paid days off in 2025: public holidays and long weekends
An Out-Of-Office post-it stuck on a laptop
British Columbia and Alberta invite PNP candidates
New survey reveals the happiest provinces in Canada
A person holds a cutout of a smiley face in front of their face.
Why skilled workers and international graduates in Quebec should consider other provincial pathways
A row of Canada's provincial and national flags blowing in the wind
Link copied to clipboard